Shipping & Returns Policy
Shipping & Returns Policy
Shipping
- FREE shipping on all orders
- Method: Secure Delivery via postal service (with Parcel Tracking)
- Delivery time: 8 to 12 business days
- Delivery areas: Metropolitan France, Belgium, Switzerland, French overseas territories
After dispatch, you will receive an email with your tracking number.
Returns
You have 90 days to return a product.
- Contact contact@spinael.com with your order number
- Receive return instructions within 24 hours
- Ship the product in its original packaging
- Refund within 5-7 business days after receipt